All of our products carry a full one/two year manufacturers warranty dependent on supplier. If you receive a defective product, please email us at info@londongolfshop.co.uk to arrange an exchange or refund. We aim to replace any defective items with replacements. If this is not possible we shall refund you immediately. Replacement items will only be sent after we have received the defective item back from you in its original packaging. We will refund all courier costs incurred by you on receipt of the defective item and the postage receipt.
We only use major couriers to deliver our parcels, all our parcels are dispatched within 48 hours of payment. Our standard service is 3 working days.
To improve our delivery service under our payment section you may request another delivery address ie. work address or an address where you can guarantee a signature for your items.
We guarantee that we will not pass your details to any other company without your permission. In such a case we would contact you by phone or by email to gain your consent. Any personal data will not be transferred out of the EEA. If you do not give us your consent, all information received from you will be kept completely confidential and will not be disclosed to any other party.
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